Client Care Coordinator, Maple Grove
The Client Care Coordinator/Inquiry Specialist holds a critical role in our organization, they are the first point of contact for families seeking to learn about our services and schedule Care Consultations...


Posted 09-27-23


Job title:  Client Care Coordinator

Job location: On Site- Maple Grove, MN 55369

Hours: Full Time  Monday-Friday 

Job responsibilities:

The Client Care Coordinator/Inquiry Specialist holds a critical role in our organization, they are the first point of contact for families seeking to learn about our services and schedule Care Consultations.

Creating a positive experience for our clients and families from the first call, is essential in building the customer experience. This position will support the client in implementing start of service, following families throughout their care journey, and supporting our Care Professionals in their vital role.

Home Instead Minneapolis is a leader in non-medical Home Care services. Our franchise office services the Minneapolis and the Western Suburbs. We strive to offer a purpose driven employment experience that matches our desire to provide top of the line, industry leading Home Care.

Your experience, knowledge, and compassion serve as a foundation to our client experience, and we want to speak with you!

 

Qualifications:

Who you are:

  • Experienced in Health Care or Home Care industry preferred
  • Internal/External Sales experience a plus
  • Knowledge and adept use of Salesforce Preferred
  • Possess a valid Driver License and reliable vehicle
  • Ability to commute within the community for Care Consultations and home visits

 

To Apply

Client Care Coordinator - Maple Grove, MN 55369 - Indeed.com