Community Health Worker, Minneapolis
Share your talent and join a team of compassionate people, helping people seeking a second chance reconnect and build stronger foundations of well-being. You will develop your skills and begin your career working for the common good...

Posted 06-01-22

Share your talent and join a team of compassionate people, helping people seeking a second chance reconnect and build stronger foundations of well-being. You will develop your skills and begin your career working for the common good.

*Paid tuition provided towards Community Health Worker certificate with flexible full-time work hours during 9-month education training.


  • Attend relevant Twin Cities CHW Hub training and meeting
  • Conduct client assessment and identify Hub Pathway(s).
  • Support clients in seeking medical support if medical issues arrive.
  • Perform client visits at home or community sites.
  • Provide care coordination, system navigation, connection to community resources, referral and resource partners, and provision of education around self-management and health promotion to complete Hub Pathways.


  • Encourage and support clients to take concrete steps toward promoting health and managing chronic disease, following the Hub Pathways.
  • Conduct needs assessment, health questionnaires and screening for client population.
  • Offer appropriate insights and suggestions to providers, clients, care team members and others as needed at resource and referral partners to bridge barriers to achieving goals and complete Hub Pathways.
  • Remind clients of appointments, assist with transportation and to address other barriers to making and attending appointments.
  • Adhere to Hub expectations around caseload, panel management, and referral management.
  • Work within CHW Scope of Practice and make appropriate referrals.
  • Utilize electronic health records to inform providers and care team members of patient goal/pathways progress and document all care coordination and health education activities.
  • Facilitate completion, submission of forms and paperwork as trained.
  • Actively coordinate services, facilitate transitions of care, communicate with care team members, and participate in interdisciplinary huddles or care team meetings.
  • Provide client education for health promotion, disease management and self-management as trained and within CHW Scope of Practice.
  • Motivate clients and/or family to be active, engaged participants in their health education and self-sufficiency goals.
  • Coordinate, facilitate, and implement health promotion and self-management programs as directed.
  • Assure program participant privacy is maintained by being knowledgeable and following HIPAA privacy and security regulations.
  • Complete other duties as assigned and as CHW’s are qualified to do so.


  • Ability to establish trust, listen, assist residents with defining health management goals, while helping them identify possible solutions
  • Demonstrate ability to advocate, organize, problem solve and provide results for residents served
  • Knowledge of Medicaid and Medicare programs
  • Ability to provide guidance to people with a wide range of cultural backgrounds, training, and experience.
  • Ability to work with diverse audiences (cultural, education, sector, etc.)
  • Ability to establish effective working relationships with families and care teams.
  • Ability to navigate community resources.
  • Ability to work effectively with individuals by phone, internet, or app.
  • Demonstrated ability to frame complex situations and present options.
  • Strong problem solving, troubleshooting and decision-making skills.
  • Strong skills in providing disease prevention/health promotion programs to clients.
  • Organized, self-motivated, self-directed, and able to work independently.
  • Effective written and oral communication and computer skills.
  • Excellent customer service and teamwork skills.
  • Effective multitasking abilities.
  • Must be able to provide insured vehicle for transportation with a valid driver’s license.

Preferred Qualifications

  • Successful completion of a Community Health Worker certificate program required.
  • One or more years of work experience providing client/customer service in a community or public health related work environment.
  • Experience in patient care coordination, including navigating Minnesota health care and social services systems.
  • Knowledge of health-related issues of older adults, such as physical and mental impairments common to the aging process
  • Experience working with older adults in a direct service capacity
  • Bilingual in Amharic, Somali, Oromo, or other East African languages

Apply at