Community Health Worker, Minneapolis
Share your talent and join a team of compassionate people, helping people seeking a second chance reconnect and build stronger foundations of well-being. You will develop your skills and begin your career working for the common good...
HELP PEOPLE SEEKING A SECOND CHANCE RECONNECT
Share your talent and join a team of compassionate people, helping people seeking a second chance reconnect and build stronger foundations of well-being. You will develop your skills and begin your career working for the common good.
*Paid tuition provided towards Community Health Worker certificate with flexible full-time work hours during 9-month education training.
- Attend relevant Twin Cities CHW Hub training and meeting
- Conduct client assessment and identify Hub Pathway(s).
- Support clients in seeking medical support if medical issues arrive.
- Perform client visits at home or community sites.
- Provide care coordination, system navigation, connection to community resources, referral and resource partners, and provision of education around self-management and health promotion to complete Hub Pathways.
- Encourage and support clients to take concrete steps toward promoting health and managing chronic disease, following the Hub Pathways.
- Conduct needs assessment, health questionnaires and screening for client population.
- Offer appropriate insights and suggestions to providers, clients, care team members and others as needed at resource and referral partners to bridge barriers to achieving goals and complete Hub Pathways.
- Remind clients of appointments, assist with transportation and to address other barriers to making and attending appointments.
- Adhere to Hub expectations around caseload, panel management, and referral management.
- Work within CHW Scope of Practice and make appropriate referrals.
- Utilize electronic health records to inform providers and care team members of patient goal/pathways progress and document all care coordination and health education activities.
- Facilitate completion, submission of forms and paperwork as trained.
- Actively coordinate services, facilitate transitions of care, communicate with care team members, and participate in interdisciplinary huddles or care team meetings.
- Provide client education for health promotion, disease management and self-management as trained and within CHW Scope of Practice.
- Motivate clients and/or family to be active, engaged participants in their health education and self-sufficiency goals.
- Coordinate, facilitate, and implement health promotion and self-management programs as directed.
- Assure program participant privacy is maintained by being knowledgeable and following HIPAA privacy and security regulations.
- Complete other duties as assigned and as CHW’s are qualified to do so.
- Ability to establish trust, listen, assist residents with defining health management goals, while helping them identify possible solutions
- Demonstrate ability to advocate, organize, problem solve and provide results for residents served
- Knowledge of Medicaid and Medicare programs
- Ability to provide guidance to people with a wide range of cultural backgrounds, training, and experience.
- Ability to work with diverse audiences (cultural, education, sector, etc.)
- Ability to establish effective working relationships with families and care teams.
- Ability to navigate community resources.
- Ability to work effectively with individuals by phone, internet, or app.
- Demonstrated ability to frame complex situations and present options.
- Strong problem solving, troubleshooting and decision-making skills.
- Strong skills in providing disease prevention/health promotion programs to clients.
- Organized, self-motivated, self-directed, and able to work independently.
- Effective written and oral communication and computer skills.
- Excellent customer service and teamwork skills.
- Effective multitasking abilities.
- Must be able to provide insured vehicle for transportation with a valid driver’s license.
- Successful completion of a Community Health Worker certificate program required.
- One or more years of work experience providing client/customer service in a community or public health related work environment.
- Experience in patient care coordination, including navigating Minnesota health care and social services systems.
- Knowledge of health-related issues of older adults, such as physical and mental impairments common to the aging process
- Experience working with older adults in a direct service capacity
- Bilingual in Amharic, Somali, Oromo, or other East African languages
Apply at https://vizi.vizirecruiter.com/Volunteers-of-America-Minnesota-and-Wisconsin-2829/187597/index.html