Community Health Worker, Minneapolis
Share your talent and join a team of compassionate people, helping people seeking a second chance reconnect and build stronger foundations of well-being. You will develop your skills and begin your career working for the common good...

Posted 06-01-22

HELP PEOPLE SEEKING A SECOND CHANCE RECONNECT
Share your talent and join a team of compassionate people, helping people seeking a second chance reconnect and build stronger foundations of well-being. You will develop your skills and begin your career working for the common good.

*Paid tuition provided towards Community Health Worker certificate with flexible full-time work hours during 9-month education training.

Overview

• Attend relevant Twin Cities CHW Hub training and meeting
• Conduct client assessment and identify Hub Pathway(s).
• Support clients in seeking medical support if medical issues arrive.
• Perform client visits at home or community sites.
• Provide care coordination, system navigation, connection to community resources, referral and resource partners, and provision of education around self-management and health promotion to complete Hub Pathways.

Responsibilities

• Encourage and support clients to take concrete steps toward promoting health and managing chronic disease, following the Hub Pathways.
• Conduct needs assessment, health questionnaires and screening for client population.
• Offer appropriate insights and suggestions to providers, clients, care team members and others as needed at resource and referral partners to bridge barriers to achieving goals and complete Hub Pathways.
• Remind clients of appointments, assist with transportation and to address other barriers to making and attending appointments.
• Adhere to Hub expectations around caseload, panel management, and referral management.
• Work within CHW Scope of Practice and make appropriate referrals.
• Utilize electronic health records to inform providers and care team members of patient goal/pathways progress and document all care coordination and health education activities.
• Facilitate completion, submission of forms and paperwork as trained.
• Actively coordinate services, facilitate transitions of care, communicate with care team members, and participate in interdisciplinary huddles or care team meetings.
• Provide client education for health promotion, disease management and self-management as trained and within CHW Scope of Practice.
• Motivate clients and/or family to be active, engaged participants in their health education and self-sufficiency goals.
• Coordinate, facilitate, and implement health promotion and self-management programs as directed.
• Assure program participant privacy is maintained by being knowledgeable and following HIPAA privacy and security regulations.
• Complete other duties as assigned and as CHW’s are qualified to do so.

Requirements

• Ability to establish trust, listen, assist residents with defining health management goals, while helping them identify possible solutions
• Demonstrate ability to advocate, organize, problem solve and provide results for residents served
• Knowledge of Medicaid and Medicare programs
• Ability to provide guidance to people with a wide range of cultural backgrounds, training, and experience.
• Ability to work with diverse audiences (cultural, education, sector, etc.)
• Ability to establish effective working relationships with families and care teams.
• Ability to navigate community resources.
• Ability to work effectively with individuals by phone, internet, or app.
• Demonstrated ability to frame complex situations and present options.
• Strong problem solving, troubleshooting and decision-making skills.
• Strong skills in providing disease prevention/health promotion programs to clients.
• Organized, self-motivated, self-directed, and able to work independently.
• Effective written and oral communication and computer skills.
• Excellent customer service and teamwork skills.
• Effective multitasking abilities.
• Must be able to provide insured vehicle for transportation with a valid driver’s license.

Preferred Qualifications

• Successful completion of a Community Health Worker certificate program required.
• One or more years of work experience providing client/customer service in a community or public health related work environment.
• Experience in patient care coordination, including navigating Minnesota health care and social services systems.
• Knowledge of health-related issues of older adults, such as physical and mental impairments common to the aging process
• Experience working with older adults in a direct service capacity
• Bilingual in Amharic, Somali, Oromo, or other East African languages

Apply at https://vizi.vizirecruiter.com/Volunteers-of-America-Minnesota-and-Wisconsin-2829/187597/index.html