Care Coordinator, Minneapolis / St. Paul
We are currently seeking a happy, compassionate, and a highly-organized Care Coordinator to join our growing team. Candidates love to cook, coach, and host friends and family...


Posted 03-10-21

We are currently seeking a happy, compassionate, and a highly-organized Care Coordinator to join our growing team. Candidates love to cook, coach, and host friends and family. In this role, you will play an important part in our ability to provide a genuine hospitality experience by managing the individual care providers, including scheduling and providing support for the caregivers and families.

Care Coordinator Duties and Responsibilities

  • Manage and oversee our team of caregivers
  • Communicate effectively with caregivers, clients, families, and other parties
  • Manage caregiver schedules and requests for time off
  • Manage all client schedules, ensuring care plans are being met
  • Maintain accurate client documentation
  • Maintain accurate employment documentation
  • Participate in/conduct caregiver trainings
  • Maintain compliance with all legal and company requirements at all times
  • Ensure that our clients are receiving the very best in care
  • Willingly participate in night/weekend on-call rotation
  • Active in caregiver recruitment and retention
  • Maintain a compassionate demeanor at all times
  • See that all measures are taken to protect client privacy and dignity
  • Assist in development of care plans and see that they are properly carried out
  • Document and report any issues or violations to upper management immediately
  • Make oversight visits to supervise and assess caregivers
  • Work to foresee challenges and implement proactive solutions
  • Demonstrate ability to be a problem solver
  • Collect feedback to ensure client satisfaction
  • Provide information to prospective clients and follow up with them
  • Participate in interviewing, hiring, evaluation, and discipline processes

Care Coordinator Requirements and Qualifications

  • Experience in healthcare, mental health field, home health and/or domiciliary care preferred
  • Minimum 2 years’ experience as a Care Coordinator or other relevant role
  • Awareness of and commitment to all requirements, both legal and corporate
  • Solid computer skills, including Microsoft Office
  • Basic clerical and bookkeeping skills
  • Familiarity with office equipment and phone systems
  • Excellent phone etiquette
  • Able to diffuse conflicts and disagreements, then find a workable solution
  • Exceptional communication skills, both written and verbal
  • Superior organizational and interpersonal skills
  • Compassionate and kind demeanor
  • Able to multitask and prioritize tasks
  • Able to act decisively and maintain discretion

Apply at https://lwhospitality.clearcareonline.com/apply/ or send resume to Andrew Rowland at arowland@livingwellcares.com